FAQ: Booking & Schedule
Plan your routine
Our user-friendly platform provides a seamless booking experience, ensuring you have access to your favorite classes at your convenience.Planning ahead? No problem. Our booking system allows you to reserve multiple classes in advance, providing peace of mind and allowing you to create a consistent practice routine.
Booking & schedule
If you can't find your answer in these frequently asked questions, contact us at info@yogaclub.fit.
What timezone is the schedule in for me?
The schedule is automatically adjusted to your local timezone during the booking process. Please note that using a VPN service may impact the displayed times.
How do I book a yoga class?
From the schedule, select the yoga class you wish to attend. Then click on "Book" and enter any applicable promo code under "Add promocode". Feel free to add more classes before proceeding to checkout. Payment can be made using PayPal or Stripe (credit/debit card).
Are all classes in English?
Currently, all classes are conducted in English, but we will soon be introducing classes in various languages. It's important to note that the majority of Yoga Club's instructors are bilingual and can provide personalized one-on-one sessions in your preferred language.
How do I login to my class?
Once you have made the payment for your class, a confirmation will be promptly sent to you, along with a Zoom link and password. Additionally, you can expect another email one hour before the class begins to ensure you have all the necessary details.
Are you Yoga Alliance certified?
All teachers at Yoga Club are Yoga Alliance certified teachers that have met the minimum standards of yoga training required by this internationally-recognized credential. *This means that their instructors have completed a minimum of 200 hours of training, including the study of anatomy, philosophy, and teaching methodology, ensuring that they are well-equipped to guide students safely and effectively through their practice. With this designation, students can feel confident that they are practicing under the guidance of well-trained professionals who prioritize safety and quality instruction.
FAQ: Plans & Pricing
Payment options
Get full access to our live yoga by using gift card, credit card via Stripe, or PayPal. All payment methods are secure and reliable internationally, ensuring that your personal and financial information is safe. If you have any questions or concerns about the payment process of your purchase, please don't hesitate to contact us.
Payment
If you can't find your answer in these frequently asked questions, contact us at info@yogaclub.fit.
What payment options do you offer?
You can pay with Paypal, Credit/debit card (via Stripe), giftcard or promocode.
What is your return policy for digital items?
At YogaClubFit Inc., we offer a range of digital items to enhance your digital experience. Please review our digital item policy to understand the terms and conditions associated with the purchase and use of our digital products. Nature of Digital Items: Our digital items include but are not limited to e-books, software, videos, courses, templates, graphics, and other downloadable content. These items are delivered electronically and do not involve physical shipment. Purchase and Delivery: Upon successful completion of your purchase, you will receive access to the digital item(s) through a designated download link or access code. This link or code will be provided to you via email or through your user account on our website. Ownership and Usage Rights: When you purchase a digital item from us, you are granted a non-exclusive, non-transferable license to use the item for personal or non-commercial purposes, unless otherwise specified. The ownership and copyright of the digital item remain with YogaClubFit. Inc or the respective content creator. Use and Restrictions: You agree to use the digital item(s) in accordance with the terms outlined in the license agreement. It is strictly prohibited to: Share, distribute, or resell the digital item(s) to third parties without explicit permission. Modify, reverse engineer, decompile, or attempt to extract the source code or content of the digital item(s). Use the digital item(s) for any illegal, unethical, or unauthorized purposes. Refunds and Exchanges: Due to the nature of digital items, we generally do not offer refunds or exchanges once the item has been downloaded or accessed. However, if you encounter any technical issues or if the digital item is defective, please contact our customer support within 7 days for assistance. Compatibility and Technical Requirements: It is your responsibility to ensure that your devices, software, and internet connection meet the necessary requirements for accessing and using the digital item(s). We provide specifications and recommendations, but we cannot guarantee compatibility with all devices or software configurations. Intellectual Property: All intellectual property rights, including copyrights and trademarks, associated with our digital item(s) are protected by applicable laws. Any unauthorized use or infringement of these rights is strictly prohibited. Liability: While we make efforts to ensure the accuracy, quality, and reliability of our digital item(s), we disclaim any warranties or guarantees regarding their suitability for your specific purposes. We shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our digital item(s). Updates and Modifications: We reserve the right to update, modify, or discontinue our digital item(s) without prior notice. Such changes may include additional features, improvements, or changes to the pricing structure. By purchasing and using our digital item(s), you acknowledge and agree to abide by this digital item policy. If you have any questions or need further clarification, please contact our customer support team at info@yogaclub.fit.
FAQ: Shop
Shipping
If you can't find your answer in these frequently asked questions, contact us at info@yogaclub.fit.
Where do you ship?
We are shipping to US only.
Where is my package?
📦 Shipping takes up to 5 days. ⏰ If you haven't received your package by then, please contact us at info@yogaclub.fit
What is your return policy?
We strive to provide our customers with the highest quality products and exceptional service. If for any reason you are not completely satisfied with your purchase, we offer a straightforward return policy for unopened and unused items. 14-Day Return Period: You may return unopened and unused items within 14 days of the original purchase date for a refund or exchange. Please ensure that the product is in its original packaging and in the same condition as when you received it. Return Process: To initiate a return, please follow these steps: Contact our customer service team within 14 days of receiving your order to request a return authorization. You can reach us through info@yogaclub.fit Provide the necessary details, including your order number, the item(s) you wish to return, and the reason for the return. Once your return request is approved, we will provide you with a return authorization number and instructions on how to proceed. Carefully package the unopened and unused item(s) in their original packaging, ensuring that they are securely protected during transit. Ship the item(s) back to us using a trackable shipping method of your choice. Please include the return authorization number on the package. Once we receive the returned item(s) and verify their condition, we will process your refund or exchange as per your request. Refunds will be issued to the original payment method used for the purchase. Please note the following: Shipping costs for returning the item(s) are the responsibility of the customer, unless the return is due to our error or a defective product. We recommend using a trackable shipping method and insuring the package, as we cannot be held responsible for lost or damaged returns. Refunds will be processed within [timeframe], and it may take additional time for the refund to reflect in your account, depending on your payment provider. Items that are not eligible for return include [list any specific exclusions, if applicable]. For any further questions or assistance regarding returns, please contact our customer service team info@yogaclub.fit. We value your satisfaction and want to ensure a smooth and hassle-free return experience.
Questions?
Are you uncertain about which yoga class is suitable for you, or do you have any additional questions regarding booking, your order, or even if you'd like to provide us with feedback? We are here to assist you at all times! Feel free to reach out to us at info@yogaclub.fit.